NASA SEWP VI: A-TLS, LLC

SEWP VI Contract Overview

NASA Solutions for Enterprise-Wide Procurement VI is a multi-award Government-Wide Acquisition Contract administered by the NASA Information Technology Procurement Office. SEWP provides Federal agencies and authorized users a streamlined path to acquire mission-critical information technology, communication, audio visual, and related solutions and services.

A-TLS, LLC holds a Category C award for mission-based ITC/AV service solutions.

About A-TLS LLC

A-TLS, LLC is a small-business joint venture delivering federal technology solutions across application modernization, cloud services, cybersecurity, DevSecOps, data analytics, artificial intelligence, enterprise architecture, digital government, IT operations, and mission-support services.

Under NASA SEWP VI Category C, A-TLS provides customized, mission-level ITC/AV service solutions supporting Federal agency programs, projects, operations, and mission requirements.

Category C: ITC/AV Mission-Based Services

Category C supports customized solutions at a mission or program level, including software development, telecommunications and network operations, engineering and design, analytics, hosting, IT operations, digital government, cybersecurity, training, and related services. Work may be performed at Government or contractor locations worldwide.

How to Obtain a Quote

Government customers should use the NASA SEWP Quote Request Tool to issue a Request for Quote, Request for Information, or Market Research Request and to support fair opportunity. A-TLS can also assist customers in developing a clear Category C requirement before the request is posted.

1. Define the mission requirement. Identify objectives, users, locations, technical areas, service levels, deliverables, security and privacy requirements, Section 508 needs, period of performance, contract type, and evaluation criteria.
2. Confirm Category C scope and thresholds. Ensure the requirement is mission/program-level and services-based. Identify ancillary hardware or software and explain why each item is integral and necessary. Confirm the order value fits the applicable Category C year threshold.
3. Submit through the NASA SEWP Quote Request Tool. Once SEWP VI becomes effective and NASA activates the applicable ordering tools, select Category C / Group C1, issue the RFQ, RFI, or Market Research Request, and upload the statement of work, instructions, evaluation factors, and attachments.
4. Request A-TLS pre-solicitation assistance. Before issuing a formal request, customers may contact Dave Roels at 830-200-9999 or droels@togiaklogistics.com for general capability information, scope clarification, assistance identifying the appropriate technical areas, and preparation of the requirement. For an active SEWP request, customers may provide the SEWP request number, due date, agency, scope, place of performance, requested contract type, security requirements, and submission instructions. A-TLS will provide its formal response through the NASA-prescribed process. Formal responses to requests issued through the NASA SEWP Quote Request Tool will be submitted through the Contract Holder Only Page. A courtesy copy may be provided only when permitted by NASA procedures and only after the identical response has been uploaded through the required SEWP process.
5. Evaluate and place the order. The ordering agency evaluates responses and issues the order under FAR 16.505 and agency procedures. A-TLS will not begin performance, fulfillment, purchasing, or delivery until the NASA SEWP Program Management Office has processed the order, assigned a SEWP Control Number, and transmitted the processed order to A-TLS.

Recommended customer information package

• Agency and ordering-office contact information
• SEWP QRT request number and response deadline
• Statement of work or performance work statement
• Mission/program scope, locations, users, interfaces, and dependencies
• Security, privacy, supply-chain, and Section 508 requirements
• Required service levels and acceptance criteria
• Contract type, period of performance, and options
• Travel, transition, Government-furnished property/information, and facility access
• Ancillary product list and explanation of why each product is integral and necessary
• Quote validity period and requested delivery or start date
• Applicable Category C group
• SEWP request number
• Whether direct communications are authorized in the request
• Required response-submission method
• Any classified, sensitive, CUI, or secure-transmission instructions

Access the official NASA SEWP tools page.

Fair Opportunity Clause

The following requirements are based on Section A.1.13, Fair Opportunity and Requests for Quotes, of the NASA SEWP VI Terms and Conditions. The executed contract, applicable Federal Acquisition Regulation provisions, and current NASA SEWP procedures control in the event of any inconsistency with this guide.

1. Fair Opportunity

Contractors will be provided a fair opportunity at the individual order level, as appropriate under FAR 16.505(b), including through the NASA SEWP Quote Request Tool. Documentation supporting the ordering agency's selection is maintained by the issuing procurement office and is not required to be submitted with the order.

2. Offerings Must Be Available on the Contract

A-TLS may not market, quote, or otherwise offer for sale any IT solution under its Category C contract until that solution has been added to the applicable SEWP contract database of record and made available to Government customers. Category C is a services-based category. Product-only requirements are not in scope. Hardware or software may be included only when it is ancillary, integral, and necessary to the mission-based services solution.

3. Request for Information Exception

When the Government issues a Request for Information as part of market research, A-TLS may identify offerings that have not yet been added to its SEWP contract only when:

• Each such offering is clearly identified as not yet available on the A-TLS SEWP contract; and
• A-TLS submits the applicable technology-refreshment request to add the offering to its contract.

This exception applies to an RFI used for market research. It does not authorize A-TLS to quote unavailable offerings in response to an RFQ or Market Research Request.

4. RFQ and Market Research Request Requirements

When the Government issues a Request for Quote or Market Research Request, A-TLS may respond only with offerings available on its SEWP contract at the time the response is submitted. The quoted price for each offering must be no greater than the applicable price in the SEWP database of record at the time the quote is issued. Category C responses must also remain within the applicable Category C scope and order thresholds.

5. No-Bid Requirement

When A-TLS does not have sufficient in-scope offerings available on its Category C contract to respond fully to a formal RFQ, A-TLS must submit a No Bid. A-TLS will not substitute offerings that are not available on its contract.

6. Partial Quotes

Unless the Government request expressly permits partial responses, A-TLS must respond to all stated requirements. A partial quote may be submitted only when the RFQ specifically authorizes partial quotes.

7. Quote Validity

Each quote must clearly state the period for which it remains valid. A-TLS will honor an order submitted within the stated validity period of the quote, subject to the SEWP contract and order-processing requirements.

8. Required Submission Through NASA SEWP

When an RFI, RFQ, or Market Research Request is issued through the NASA SEWP online Quote Request Tool, A-TLS will submit its response through the Contract Holder Only Page in accordance with the Contract Holder User Manual. A formal quote may not be sent directly outside the SEWP Quote Request Tool when the request originated through that system, except as expressly permitted by NASA procedures. A courtesy copy may be provided only after the identical response has first been uploaded through the required SEWP process. When a Government customer identifies an approved alternative secure submission method for classified, sensitive, or otherwise protected information, A-TLS will follow the customer's instructions and applicable NASA SEWP procedures.

9. Protection of Government Request Information

Government information posted on the NASA SEWP Contract Holder Only Page—including RFQs, RFIs, Market Research Requests, requirements, attachments, and customer information—may be used only to prepare and submit A-TLS's response to the applicable SEWP opportunity. A-TLS may not provide that information to unrelated third parties or use it to assist a company that is not a SEWP contract holder in preparing an unsolicited proposal for the posted Government requirement. A-TLS remains responsible for safeguarding information shared with approved subcontractors, providers, and teaming partners assisting with its response.

Official NASA Resource: NASA SEWP Fair Opportunity and Quote Request Information

The contract's Fair Opportunity clause governs all Category C quoting and ordering activity.

Installation, Warranty, Support, and Post-Delivery Policies

Sales and Support Contacts

Resolving a Problematic Order

1. Initial Support Contact

   Customers experiencing an order, performance, delivery, invoice, acceptance, warranty, technical-support, software-support, or post-delivery issue should first contact:

   Dave Roels
   Warranty, Technical, Software, and Post-Delivery Support
   830-200-9999
   droels@togiaklogistics.com

   Please provide the agency name, ordering office, agency order number, SEWP Control Number, affected service or deliverable, issue description, mission or business impact, urgency, actions already taken, and requested resolution.

2. Program Escalation

   If the issue is not resolved at the operational level, escalate to:

   Dave Roels
   SEWP Program Manager
   830-200-9999
   droels@togiaklogistics.com
3. NASA SEWP Escalation

   If additional assistance is required after escalation to the A-TLS SEWP Program Manager, A-TLS will coordinate with the NASA SEWP Program Management Office as appropriate.

   NASA SEWP Customer Help Desk
   301-286-1478
   help@sewp.nasa.gov
   NASA SEWP Order Submission and Processing
   sewporders@sewp.nasa.gov

How to Contact NASA SEWP

Official Resources

• Aderas Homepage
• Togiak Logistics
• NASA SEWP official homepage
• NASA SEWP VI information and award updates
• NASA SEWP tools, including the Quote Request Tool
• NASA SEWP fair opportunity information
• U.S. Access Board Revised Section 508 Standards

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